Don’t worry Angelz, we’re still running business as usual.😁 All the necessary precautions are being put in place to ensure the safety of our customers and staff.🌈

Take care and be safe 💖 We are always here for you.

 

1. ARE YOU STILL SHIPPING ORDERS?

Yes!  we will use the Priority Shipping Service for every order.

2. HOW LONG DOES THE SHIPPING TAKE NOWADAYS?WILL MY ORDER BE DELAYED?

It depends on the situations in different countries.

Shipping time UPDATES - DEC.20: 

United States:  5-20 Business Days

(USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. Check USPS official website:https://www.usps.com/ )

We also recommend to purchase above $120+ for the free DHL shipping.

United Kingdom:10 - 25 Business Days

(Some areas of UK will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. https://www.royalmail.com/) 

Germany:7- 15 Business Days

Italy/France: 7 - 15 Business Days

Australia: 8 -10 Business Days

Canada : 7 - 15 Business Days 

Japan: 6-10 Business Days

Other: 10-45 Business Days

DHL service is available now. We will use DHL express shipping for orders above US $120.

Feel free to contact our customers care team for tracking your pacakge.

3. We will update news Here and on Instagram @sugarandvapor as the COVID-19 situation changes.