Don't worry Angelz, we are still shipping orders as usual. 20%OFF+Free Gifts Code:“together” 💖
Don’t worry Angelz, we’re still running business as usual.😁 All the necessary precautions are being put in place to ensure the safety of our customers and staff.🌈

Take care and be safe 💖 We are always here for you.

 

1. ARE YOU STILL SHIPPING ORDERS?

Yes!  we will use the Priority Shipping Service for every order. (Standard shipping for PO box address)

2. HOW LONG DOES THE SHIPPING TAKE NOWADAYS?WILL MY ORDER BE DELAYED?

We can make sure you would receive the pacakge but we feel so sorry the delays are outside of our control. This is due to the customs office takes strict Security Inspection than ever and the post services are experiencing significant delivery delays due to limited flights, social distancing requirements, and increased parcel volumes. The delays depends on the situations in different countries.

Shipping time UPDATES: 

United States: The delivery would take about 3-6 weeks due to Strict customs clearance procedures (the U.S customs office need about 3 weeks to finish the work). Please check CBP COVID-19 Page: https://www.cbp.gov/newsroom/coronavirus

United Kingdom:5-10 Business Days

Germany:7-12 Business Days

Italy/France: 10 - 20 Business Days

Australia: 8-10 Business Days

Canada - We're so sorry that we are unable to ship to Canada for the moment due to COVID19 restrictions causing backlogs in local postal networks. 

Japan: 6-10 Business Days

Other: 10-45 Business Days

DHL service shuts down temporarily. We'll use Priority Shipping service for every order.

Feel free to contact our customers care team for tracking your pacakge.

3. We will update news Here and on Instagram @sugarandvapor as the COVID-19 situation changes.