Shipping Policy
- Check Covid-19 Shipping Time Updates!
- Please allow us 3-7 business days for processing the order during the peak season.Thank you!!
- We only use the premium shipping service. Every tracking number could be tracked until the package as "Deliverd".
- We do not accept any URGENT orders due to a large number of hand-made working. Thanks so much for the understanding.
- Delivery Time = Processing Time + Shipping Time
- Shipping times are quoted in business days. During sale periods, please allow additional time to receive your order. Shipping times can vary depending on shipping location and other external factors like bad weather or strikes.
- Business days excluding Saturdays, Sundays, and Holidays.
- The orders could not be cancelled after shipment.
- Track your shipment HERE or Contact Us for assistance.
please scroll right on mobile devices to check the complete shipping time table.
| Country | Cost | Order Spend | Shipping Time | Service |
| UNITED STATES* | FREE FREE USD$6.99 |
USD $150+ USD $59+ USD $59- |
3 - 8 days 6 - 12 days 6 - 12 days |
Express* Priority Priority |
| CANADA* |
FREE USD$9.99 |
USD $59+ USD $59- |
6 - 15 days |
Priority |
| UNITED KINGDOM* |
FREE USD$5.99+VAT |
USD $59+ USD $59- |
3 - 10 days 3 - 10 days |
Priority |
| FRANCE/GERMANY* | FREE FREE+VAT USD$6.99+VAT |
USD $80+ USD $59+ USD $59- |
4 - 12 days |
Priority Priority Priority |
| SPAIN/ITALY* |
FREE FREE+VAT USD$6.99+VAT |
USD $80+ USD $59+ USD $59- |
5 - 12 days 5 - 12 days 5 - 12 days |
Priority Priority Priority |
| OTHER EUROPE* |
FREE USD $6.99+ |
USD $59+ USD $59- |
5 - 15+ days 5 - 15+ days |
Priority Priority |
| JAPAN/KOREA |
FREE |
USD $120+ USD $59+ USD $59- |
3 - 10 days |
Express Standard Standard |
| UNITED ARAB EMIRATES | USD$7.99 |
USD $120+ USD $59+ USD $59- |
3 - 10 days |
Express Priority Priority |
| OTHER ASIA |
FREE FREE USD$5.99+ |
USD $120+ USD $59+ USD $59- |
1 - 5 days 2 - 12+ days 2 - 12+ days |
Express Standard Standard |
|
AUSTRALIA NEW ZEALAND |
FREE USD$7.99 |
USD $59+ USD $59- |
4 - 12 days 4 - 12 days |
Priority Priority |
| OTHER | USD $9.99 | ANY | 5 - 45 days |
Priority or Standard |
* So sorry the DHL express shipping service for US order USD$150+ are unavailable from March.28 2022. We'll use Priority Shipping service for you.
*We only use Standard Shipping Service （12-20 days）to below address-APO/FPO/Alaska/Hawaii/Guam/Puerto Rico
* We've upgraded the shipping service (priority shipping) to Canada since May 12th,2021. The price has gone up to $9.99 but it's safe and fast than standard shipping we used before. We still provide free priority shipping for orders above $50.
*For UK orders, we have to charge extra VAT due to the new UK tax law. But we'll cover it for orders above usd 59+.
*For EU orders - The EU is changing tax laws for selling to EU member states on July 1, 2021. so we would also charge the extra VAT. We'll cover it for orders above usd 80+
☑ CHRISTMAS & NYE PERIOD SHIPPING TIMES - For all other international orders, shipping times will vary based on your local postal service and we recommend placing your order as early as possible to avoid disappointment. Delays in tracking information, shipping and delivery may also be experienced during our end of season sale due to the high volume of orders in the domestic and international postal networks.
☑ Pre-orders will not be shipped until the estimated shipping date mentioned on the product page. Please note, we are unable to give exact shipping dates for pre-orders other than the indicative time displayed on the product information page, however we will make every effort to contact you if your order is going to be delayed.
☑ If you have not received your order within 45 days from the dispatch date - let us know immediately.