Refund policy

We hope you love your order! If something isn’t quite right, here’s what you need to know:

30-Day Return Window

Return or exchange requests must be submitted within 30 days of delivery.

Please contact us before sending anything back. All returns require approval and a Return Authorization Number (RA#).

Return Requirements

Returned items must be:

Unworn, unwashed and unstained
Free from makeup, perfume, deodorant and other marks or odors
In their original packaging with all tags attached

Hygiene-sensitive items, including lingerie, bodysuits, swimwear, socks, tights, jewelry and accessories, are only eligible if they have not been tried on or worn and their original packaging and hygiene seals remain intact.

Non-Returnable Items

The following cannot be returned or exchanged:

Customized or personalized items
Final Sale or Clearance items
Angel Bags
Gift cards
Items with opened or damaged hygiene packaging

Return Shipping

Customers are responsible for return shipping costs. Please use a tracked shipping service, as we are not responsible for returns that are lost or damaged in transit.

Original shipping charges are non-refundable.

Refund Options

Store Credit: No restocking fee
Original Payment Method: A USD $5 restocking fee per return request will be deducted

If a return reduces the remaining order value below the original free-shipping requirement, the outbound shipping cost will also be deducted from the refund.

Damaged, Incorrect or Missing Items

Please report any damaged, incorrect or missing items within 48 hours of delivery and include your order number and clear photos.

Order Cancellations

Cancellation requests must be submitted within 24 hours of placing the order. Cancellation is not guaranteed if the order has already been prepared or shipped.

Start a Return

Please contact hello@svmade4angelz with:

Your order number
The item you wish to return or exchange
The reason for your request

For complete details, please review our Full Return & Refund Policy.