Shipping Policy
Please allow us 3-7 business days for processing the order during the peak season.Thank you!!
- We only use the tracked shipping service. Every tracking number could be tracked until the package as "Delivered".
- We do not accept any URGENT orders due to a large number of hand-made working. Thanks so much for the understanding.
- Delivery Time = Processing Time + Shipping Time
- Shipping times are quoted in business days. During sale periods (November and December), please allow additional time (1 week) to receive your order. Shipping times can vary depending on shipping location and other external factors like bad weather or strikes.
- Business days excluding Saturdays, Sundays, and Holidays.
- The orders could NOT be cancelled after shipment.
- Track your shipment HERE or Contact Us for assistance.
please scroll right on mobile devices to check the complete shipping time table.
| Country | Cost | Order Spend | Shipping Time | Service |
| UNITED STATES* |
FREE |
USD $99+ * USD $99- * |
6 - 12 days 6 - 12 days |
Standard |
| CANADA |
FREE USD$6.99 |
USD $99+ USD $99- |
6 - 15 days |
Priority |
| UNITED KINGDOM |
FREE USD$6.99 |
USD $99+ USD $99- |
5 - 10 days 5 - 10 days |
Priority |
| FRANCE/GERMANY | FREE + €3* USD$7.99 + €3* |
USD $99+ USD $99- |
6 - 12 days |
Priority Priority |
| SPAIN/ITALY |
FREE + €3* USD$7.99 + €3* |
USD $99+ USD $99- |
6 - 12 days 6 - 12 days |
Priority Priority |
| OTHER EUROPE |
FREE + €3* USD $7.99+ + €3* |
USD $99+ USD $99- |
5 - 15+ days 5 - 15+ days |
Priority Priority |
| JAPAN/KOREA |
FREE |
USD $99+ USD $99- |
4 - 12 days |
Priority Priority |
| UNITED ARAB EMIRATES |
FREE |
USD $99+ USD $99- |
5 - 12 days |
Priority Priority |
| OTHER ASIA |
FREE USD$5.99+ |
USD $99+ USD $99- |
2 - 12+ days 2 - 12+ days |
Standard Standard |
|
AUSTRALIA NEW ZEALAND |
FREE USD$7.99 |
USD $99+ USD $99- |
4 - 12 days 4 - 12 days |
Priority Priority |
| OTHER | USD $9.99+ | ANY | 5 - 45 days |
Priority or Standard |
🇪🇺 Update on EU Shipping Rates
🇺🇸 Update on U.S. Shipping Rates
Last updated: August 6, 2026
Due to recent changes in U.S. import and customs policies, U.S. shipping rates are now calculated based on total order weight. Your exact shipping rate will be displayed at checkout.
All applicable duties and customs fees are included in the shipping rate, with no additional import charges upon delivery.
U.S. orders of USD $99 or more still qualify for free shipping, regardless of weight. Thank you so much for your understanding and continued support! ♡
*Shipping Service to APO/FPO, Alaska, Hawaii, Guam, and Puerto Rico addresses: A $5 surcharge will apply for these destinations to help us provide better shipping service. Thank you for your understanding.
☑ CHRISTMAS & NYE PERIOD SHIPPING TIMES - For all other international orders, shipping times will vary based on your local postal service and we recommend placing your order as early as possible to avoid disappointment. Delays in tracking information, shipping and delivery may also be experienced during our end of season sale due to the high volume of orders in the domestic and international postal networks.
☑ Pre-orders will not be shipped until the estimated shipping date mentioned on the product page. Please note, we are unable to give exact shipping dates for pre-orders other than the indicative time displayed on the product information page, however we will make every effort to contact you if your order is going to be delayed.
☑ If you have not received your order within 45 days from the dispatch date - let us know immediately.